Glarysoft Knowledge Base https://www.glarysoft.com/kb Mon, 22 Apr 2024 09:26:54 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 System Requirements https://www.glarysoft.com/kb/system-requirements-2/ Wed, 20 Dec 2023 02:51:58 +0000 https://www.glarysoft.com/kb/?p=1270 Glarysoft software is compatible with various versions of Windows and supports the following releases: Windows 11, 10, 8, 8.1, 7, Vista, and XP, both 32-bit and 64-bit versions.

Minimal System Configuration:

  • Graphics mode: 800×600 with 16-bit colors
  • At least 20 MB of free hard disk space
  • Intel Pentium or AMD K5 processor with 133 MHz
  • 32 MB of RAM

Recommended System Configuration:

  • Graphics mode: 1024×768 with 32-bit color
  • 30 MB or more of free hard disk space
  • Intel Pentium 3/4 or AMD Athlon processor with 500 MHz or above
  • 128 MB of RAM or more
  • Internet access

Please ensure that your computer meets these requirements to ensure optimal performance when using Glary software.

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Different Versions of Software Update https://www.glarysoft.com/kb/different-versions-of-software-update/ Mon, 18 Dec 2023 07:19:16 +0000 https://www.glarysoft.com/kb/?p=1252 What are the Differences in Glarysoft Software Update Versions? Let’s explore their distinctions.

1. Integrated Software Update:
This version is integrated into Glary Utilities and can be accessed by clicking on the Software Update icon in the bottom toolbar. It is a free tool that offers seamless integration within Glary Utilities.

For more information, please click here: Integrated Software Update.



2. Software Update Free:
This is a standalone free software that requires a separate installation package. It provides the same functionalities as the integrated version but can be used independently.

For more information, please click here: Software Update Free.



3. Update Detector:
Update Detector is an independent free software tool available on the Library – Filepuma website. It shares similar interfaces, functionalities, and methods of use with the other versions. For more information, please click here: Update Detector.



All three tools mentioned above share similar interfaces, functionalities, and usage methods. They operate by scanning the installed software on the computer, sending information to Filepuma.com, and automatically redirecting to the web interface to view the results of update information. Users can perform operations such as scanning, downloading, and managing beta versions of software. The updated software includes all the programs cataloged in the Library – Filepuma.


4. Software Update Pro:
Similar to the other three versions regarding scanning and downloading capabilities, Software Update Pro stands out with its unique features. It has its own client and a distinct interface. The software included can be silently installed, providing exceptional convenience. Moreover, it includes a Remote Manager feature that simplifies software installation on PCs connected via LAN and facilitates software management for multiple devices within the local network.

For more information, please click here: Software Update Pro.



In summary, these software update tools share similarities in scanning installed software but differ in interface design, independence, and additional functionalities. Users can choose the version that best suits their needs and preferences.

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Integrated Software Update https://www.glarysoft.com/kb/integrated-software-update/ Fri, 15 Dec 2023 02:10:55 +0000 https://www.glarysoft.com/kb/?p=1239 Software Update, an integrated tool within Glary Utilities, ensures that your computer software stays current by providing timely notifications about available updates. This free utility conducts thorough scans of your system, alerting you to any programs that require updating to their latest versions. It conveniently provides direct links for software updates and offers relevant information about each program.

Privacy and Security:
Software Update exclusively scans the software name and version number, with our server refraining from recording this information or any other personal details. Rest assured that your privacy is safeguarded, and user information remains confidential, with no disclosure to third parties.

How to Use Software Update:

1. Open Glary Utilities and click on the Software Update icon in the toolbar. The top right corner of the icon displays the number of detected pending software updates.

2. Software Update will display the automatic scan result, indicating the number of new updates available. You can also click “Rescan” to refresh and obtain the latest update information for software installed on your computer.

Rescan

3. Clicking “Scan” “Rescan” or the “You have N new updates available” hyperlink will automatically redirect you to the software update details webpage. Here, you can review information about pending software updates, download them, and proceed with the installation. Alternatively, you can click “×” to ignore a particular version.

Customize Results:

You can customize your results by clicking on the top left corner to switch to the “Customize Results” view. This allows you to choose whether to “Show all versions,” “Ignore this version,” or “Ignore all versions.”

In the top right corner, the “Options” menu allows you to decide whether to “Show Details” or “Ignore beta versions.”

Customizing Results within the Tool:

In addition to customization through the webpage, you can access the “Customize Results” option in the bottom right corner of the tool. You can filter and hide beta versions by checking the “Ignore Beta Versions” option in the bottom left corner. The usage is similar to the web version.

Disabling Automatic Software Update Checks

To turn off the automatic software update checks, simply uncheck the checkbox located in the bottom left corner.

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Upgrade to Glary Utilities Pro https://www.glarysoft.com/kb/upgrade-to-glary-utilities-pro-2/ Wed, 13 Dec 2023 09:08:47 +0000 https://www.glarysoft.com/kb/?p=1118 Glary Utilities Pro offers a range of advanced features not found in the free version. With the Automatic Download Update feature, you can save valuable time by effortlessly downloading and maintaining the latest version of Glary Utilities. The Deep Scan and Fix functionality thoroughly examines your computer for potential threats, vulnerabilities, and unnecessary files, optimizing its speed and performance through effective fixes and cleanups. Additionally, the Auto-Care feature runs discreetly in the background, regularly and automatically scanning your computer to ensure it stays in optimal condition.

With Glary Utilities Pro, empower your system and elevate your computing experience to new heights. Upgrade from here today and witness the difference in performance and efficiency.

How to register to get the PRO version

You need to register the program with the license code you purchased manually. The license code can be found in the email you received after you purchased the program.

After you use the license code to activate the trial version successfully, you can enjoy Glary Utilities Pro.

There are two registration methods to choose from:

Method 1:

1. When you run Glary Utilities after installing it, click the “Manage License” button under the “Overview” tab.

2. It will pop up a box for you. Please click “Refresh”.

3. Enter your Email and the License code, and finally, click “Activate Now.”

Method 2:

1. Click on the icon located in the top right corner of the program interface.

2. Enter your email and click the “Email me a Quick Sign-in Link” button.

3. Wait for verification… You will receive a verification email within seconds. (Please make sure to add glarysoft.com to your spam filter.)

4. Open the email sent by Glarysoft, and click the “Log in to Glarysoft” button to verify your email and access your account.

5. Return to the software interface. You can either wait for the system to automatically activate or click the “I have verified” button. The software will be successfully activated, and the expiration date information will be displayed.

To log out of your account, click the icon in the top right corner. Alternatively, you can click “Manage My Account” to access the User Management Center, review your purchases, change your password, and more.

If you successfully register with your license code, the trial version will turn into the pro version.

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License FAQs and Solutions https://www.glarysoft.com/kb/glarysoft-license-faqs-and-solutions/ Wed, 13 Dec 2023 09:08:32 +0000 https://www.glarysoft.com/kb/?p=1215 1. Why didn’t I receive the license code?

If you haven’t received the license code, there could be several reasons:

1) Check your Spam folder: Your email settings may have filtered the email containing the license code as spam. Please check your Spam folder to see if it’s there.

2) Verify your email address: Double-check if you provided the correct and valid email address when you placed the software order. An incorrect email address could result in not receiving the license code.

3) Email service provider restrictions: Some email service providers have strict filters that may reject emails from unknown senders. Ensure your email service provider allows emails from Glarysoft or add their email address to your safe senders list.

If you have checked these possibilities and still cannot find the email with the license code, please get in touch with us at support@glarysoft.com, and we will assist you promptly.




2. Lost your license?

If you have lost your license code, please visit the Lost License or My Account page to retrieve it. Please ensure that the email address you use to retrieve the license code is the same one you used when you originally ordered the product.

Alternatively, you can email support@glarysoft.com and provide your name, email address, and order number (if known). We will be happy to assist you in finding your license code.


3. How to renew my license code

We consistently offer renewal discounts to our customers. Customers can renew their license code from the software by clicking “Buy Now” to avail the renewal discount. You will get a new subscription and a new ONE-YEAR license code by renewing. You need to register the Glarysoft program with your new license code manually.


4. When will I receive my license code after purchasing?

If you purchase using a credit card or PayPal, you will receive your registration and license code information immediately via email. If you use an alternative billing method, you will receive your registration and license code information once payment has been received and cleared. Please note that in some cases, there may be small delays in verifying your credit card details.

5. How long is the valid service time of the license code?

It is a 1-year subscription for up to 3 PCs. The valid service time of the license code is ONE YEAR, and you can use one license code on your 3 PCs. During the one year, you can update any new version free of charge.

Note: Glarysoft File Recovery offers three types of license durations:

One-Week License: Valid seven days a week.

Annual License: Valid for 365 days a year.

Lifetime License: Perpetual validity.


6. What is the refund policy?

At Glarysoft, we strive to ensure customer satisfaction. We offer functional trial versions of all our software, allowing customers to fully evaluate and try the software before purchasing. We believe this helps our customers make informed decisions.

Furthermore, we provide a generous 90-day money-back guarantee. If, within 90 days of your purchase, you are not satisfied with our software, you can request a refund. We are committed to ensuring that our customers are happy with their purchase and are here to assist with any concerns or issues that may arise.

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Upgrade to Glarysoft Software Update Pro https://www.glarysoft.com/kb/upgrade-to-glarysoft-software-update-pro/ Tue, 12 Dec 2023 08:04:30 +0000 https://www.glarysoft.com/kb/?p=1201 Glarysoft Software Update Pro is an advanced tool that automates software updates for the latest versions. Setting itself apart from the Free version, Pro encompasses all Free version functions and introduces an independent client, a user-friendly interface, and the ability to install included software silently. Additionally, the Remote Manager feature enhances the user experience by simplifying software installation and updates on LAN-connected PCs. This streamlining makes software management across multiple devices within your local network efficient. Upgrade to Glarysoft Software Update Pro for an advanced and convenient software updating solution.

How to register to get the PRO version

You need to register the program with the license code you purchased manually. The license code can be found in the email you received after you purchased the program.

After purchasing, you can download the Pro version from this link. Please note that the Glarysoft Software Update Pro installation package differs from the free version.

After you use the license code to activate the trial version successfully, you can enjoy Glarysoft Software Update Pro.

There are two registration methods to choose from:

Method 1:


1. When you run Glarysoft Software Update Pro after installing it, click the “Register now / Manage License” button in the bottom left corner.

2. It will pop up a box for you. If you are on the “Manage License” interface, please click “Refresh.” You can proceed with direct registration if you are on the “Register Now” interface.

3. Enter your Email and the License code, and finally, click “Activate Now.”

Method 2:

1. Click the “Register Now / Manage License” button. On the Manage License page, please click “Refresh.” You can proceed with direct registration if you are on the “Register Now” interface. Click the “Activate by signing in to your account” hyperlink.

2. Enter your email and click the “Email me a Quick Sign-in Link” button.

3. Wait for verification… You will receive a verification email within seconds. (Please make sure to add glarysoft.com to your spam filter.)

4. Open the email sent by Glarysoft, and click the “Log in to Glarysoft” button to verify your email and access your account.

5. Return to the software interface. You can wait for the system to activate or click the “I have verified” button. The software will be successfully activated, and the expiration date information will be displayed.

To log out of your account, click the icon in the top right corner. Alternatively, you can click “Manage My Account” to access the User Management Center, review your purchases, change your password, and more.

If you successfully register with your license code, the trial version will turn into the pro version.

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Glarysoft Software Update Pro https://www.glarysoft.com/kb/glarysoft-software-update-pro/ Wed, 06 Dec 2023 10:29:25 +0000 https://www.glarysoft.com/kb/?p=1184 Glarysoft Software Update Pro is an advanced tool that automates software updates, ensuring you have the latest versions. With its user-friendly client and silent installation capability, it offers a convenient and hassle-free experience. Notably, the Remote Manager feature simplifies software installation and updates on LAN-connected PCs, streamlining software management across multiple devices within your local network.

Glarysoft Software Update Pro prioritizes user convenience by offering a simple method to enable or disable beta software scanning and providing timely update notifications. The software’s security scans prioritize the safety and reliability of updates, ensuring the protection of personal information.

Scan & Rescanning:

Glarysoft Software Update Pro automatically scans for available software updates every time it starts. If you wish to perform a manual rescan, right-click on the Pro icon in the system tray and select “Rescan.”

Home:

The Home page displays the software in our library, categorized into various sections such as Browsers & Plugins, Utilities, Security, Communications, Video, Photos, and more. The plus and minus signs in front of each category allow you to expand or collapse the category.

If there are updates available for the software, an arrow indicates the change in version numbers. Software that is already up to date is marked as “up to date” in parentheses.

To install software, simply check or uncheck the desired software and click “Install” in the bottom right corner. The “Select all” or “Clear all” options at the bottom facilitate easy selection of multiple software items.

Updates:

In the Updates section, you can view the software already installed on your computer. A red notification count indicates the number of pending software updates. Similar to the Home page, you can check or uncheck software items and click “Install” to initiate the installation process.

Remote:

The Remote Manager allows network administrators to remotely manage software installation and updates on multiple LAN PCs. This is particularly useful in scenarios such as internet cafes, schools, and companies. Network administrators can use Software Update Pro on their own computers to manage PCs on the local network, updating and installing software included in Software Update Pro.

Usage Steps:

1. Install Software Update Pro on each PC.

2. In the Remote section, click “Refresh” to display the Local Network status. Select the user computers you want to install software on and choose the desired software on the left. Click the “Install” button to begin installing the software on the specified computers within the local network.

3. Wait for the installation to complete. All software within Software Update Pro can be installed silently, without user intervention, making it convenient and straightforward.

4. Once the installation is completed, click “Home” to return to the main interface.

Settings:

The Settings section allows you to modify General options, such as Language, whether to ignore beta versions, and enable/disable startup at boot. You can also Customize Results, choosing whether to display or ignore software versions.

Register now / Manage License:

In the bottom left corner, the “Register now / Manage License” option enables users to register or manage their licenses.

Note: For users interested in upgrading to Glarysoft Software Update Pro, please visit here to purchase the Pro version. After purchasing, you can download the Pro version from this link. Please note that the installation package for Glarysoft Software Update Pro differs from the free version.

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Glarysoft Software Update Free https://www.glarysoft.com/kb/glarysoft-software-update-free/ Tue, 05 Dec 2023 03:11:05 +0000 https://www.glarysoft.com/kb/?p=1159 Glarysoft Software Update is a free and user-friendly tool that automates software updates on your system, guaranteeing you have the latest and most stable versions at all times. With this convenient tool, you can effortlessly enable or disable beta software scanning and receive timely notifications for available updates from our extensive software library. Our software conducts thorough security scans, ensuring the safety and reliability of the updates while safeguarding your personal information.

How to Use Glarysoft Software Update:

1. Download:

Download Glarysoft Software Update here. Double-click the icon to run the program.

2. Scanning for Updates:

Please click “Scan” to initiate the scanning process and acquire the latest version of the software. Once the scan is complete, the number of available software updates will be displayed.

Simultaneously, the software update details webpage will automatically open. Alternatively, you can click “You have N new updates available” to access the webpage.

3. Viewing and Customize Detected Updates:

The webpage will provide details on the detected updates.

Here, you can review information about pending software updates, download them, and proceed with the installation. Alternatively, click “×” to ignore this version.

You can also click on the top left corner to switch to “Customize Results”. This way, you can choose to “Show all versions”“Ignore this version”, or “Ignore all versions”.

In the top right corner, the “Options” allow you to decide whether to “Show Details” or “Ignore beta versions”.

4. Rescanning:

You can also click “Rescan” to perform a new scan.

5. Customizing Settings:

Click “Settings” to personalize software settings, such as language preferences, whether to ignore beta versions, customize results, and enable/disable startup at boot.

Note: For users interested in upgrading to Glarysoft Software Update Pro, please visit here to purchase the Pro version. After purchasing, you can download the Pro version from this link. Please note that the installation package for Glarysoft Software Update Pro differs from the free version.

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Disk Defrag / Disk SpeedUp https://www.glarysoft.com/kb/disk-speedup/ Fri, 01 Dec 2023 10:39:28 +0000 https://www.glarysoft.com/kb/?p=1132 Disk Defrag (known as Disk SpeedUp when used as a standalone tool) is a free and remarkably fast disk defragmentation tool with a user-friendly interface. It serves as a crucial feature integrated within Glary Utilities, allowing you to analyze and optimize your disks for optimal performance. The software provides a clear visualization of drive fragmentation, displaying empty, non-fragmented, and fragmented blocks. After running the defragmentation process, Disk Defrag swiftly detects all fragments and intelligently rearranges files on your disk to occupy contiguous storage locations. By effectively reducing fragmentation, it improves access speed, accelerates application launches, enhances search speed, shortens system startup times, and boosts overall system performance.

Interface Overview:

  1. Quick Access Button: Located on the second line, it allows you to quickly Defrag the selected disk or Defrag a file or folder. The “Options” feature enables users to customize the General settings of Disk Defrag. This includes configuring Defrag settings (such as Scheduled defrag, Auto defrag, and Boot Time Defrag), specifying Optimize preferences, and managing Excludes.
  2. Drive Information: The upper box displays the drive name, file system, capacity, free space, and other relevant details.
  3. Analyze and Defrag Buttons: Located below Drive Information, this is a shortcut button for Analyze and Defrag, along with buttons for Pause and Stop operations. You can also check “Turn off PC after defragmentation” here.
  4. Fragmentation Details: The lower box shows fragmentation percentages, disk capacity, free and used space sizes, analyzed file amounts, and a list of file fragments that need defragmentation, along with their path information. The top-left tab provides a quick switch button to schedule Boot Time Defrag, access defrag Reports, and configure SSD Optimize settings.
  1. Defrag Status: The middle box shows the current defragging disk state. Upon clicking the small square in the disk array, access the “Selected” tab to view detailed information about the stored files. Within the “Selected” list, right-clicking on a chosen file allows for specific move operations.

How to Analyze and Defrag Disk Fragments?

Step 1: Analyze

Select the disks you want to analyze, and then click the “Analyze” button or choose “Analyze” from the “File” option on the first-line button. Disk Defrag will conduct a comprehensive analysis of the disk, displaying detailed information. With a powerful engine, this analysis is remarkably fast, completing within a minute.

Step 2. Defrag

Choose the disks you want to defrag, and then click “Defrag” or select it from the “File” option on the first-line button. The small triangle to the right of “Defrag” opens a menu, allowing you to choose different defrag modes based on your specific requirements.

Differentiation of Defrag Modes:

  • Defrag: The basic defragmentation function that organizes only fragmented files.
  • Defrag and Optimize (slower, use once a week): This mode relocates less frequently accessed files to the end of the disk, creating space at the front to enhance read and write speeds.
  • Defrag and Prioritize Files (slower, use once a week): In this mode, folders and frequently used files are prioritized and moved to the front for optimized access.
  • Defrag Freespace: This mode arranges all files towards the front, maximizing available space at the rear for optimal storage capacity.

After defragmentation, Disk Defrag efficiently detects and rearranges fragments on your disk, significantly improving access speed, accelerating application launches, enhancing search speed, shortening system startup times, and boosting overall system performance.

Other Features:

1. Defragmentation of Single Files or Folders:

If you need to defrag a specific file or folder without waiting for the entire drive defragmentation process, Disk Defrag offers the flexibility to do so. This feature is particularly useful when optimizing the performance of installed applications, games, or downloaded videos. Unlike many other defragmentation tools that only allow defragmenting entire drives, Disk Defrag enables you to defrag specific files or folders.

2. Scheduled Defragmentation

Disk Defrag provides automatic PC care with customizable scheduling options. You can set up scheduled defragmentation according to your preferences, along with other customization features. To configure the schedule, click the “Options” button, choose “Schedule” under “Defrag” on the left, select “Run on a schedule,” and define the desired action, frequency, time, and drives. Once you are satisfied with the settings, click “OK.”

3. System Boot File Defragmentation

Disk Defrag supports defragmentation of both FAT 16/32 and NTFS file systems, including system files such as page files, registry hives, hiberfil.sys, and other system-locked files. When Windows fully runs, defragmenting system booting files improves PC boot time.

On the main interface, you can select the “Boot Time Defrag” tab to enable or disable the operation, check specific items, and view the history of Boot Time Defrag. Click “Configure” or “Options” for further settings on the frequency of boot defrag.

4. SSD Optimize

Select a drive in the partition list, right-click, and choose to either check or uncheck [SSD] to designate the drive as an SSD or non-SSD. When an SSD is selected, the SSD Optimize optimization page will appear below. Enable or disable certain system options to optimize your SSD. Hover over these items to view their descriptions.

5. Excluding Specific Files and Folders:

Disk Defrag includes an excluding module that allows you to create an ignore list of files and folders that you do not want to defragment. You can easily add and remove files and folders from this module. To access the Excludes function, click the “Options” button, and then save or remove files as needed. Don’t forget to click “OK” to apply the changes.

6. Automatic Computer Shutdown:

Once the defragmentation process is completed, Disk Defrag can automatically shut down your computer. This feature saves electricity and time, especially when defragmenting multiple drives. To enable automatic shutdown, check the box labeled “Turn off PC after defragmentation.”

7. Integration with Windows Explorer Context Menu:

Disk Defrag offers integration with the Windows Explorer Context Menu. To enable this feature, open Glary Utilities, go to “Menu,” select “Settings,” click on “Context Menu,” and check the “Disk Defrag with Glary Utilities” option. Finally, click “OK” at the bottom of the page.


Note: You can also configure options such as Auto Defrag, Auto Start-up with the operating system, and optimize defrag file size categories from the “Options” menu.

However, please note that if all the drives are solid-state drives, the automatic defrag options will be disabled. Defragging may reduce the lifespan of solid-state drives (SSDs), so it is not recommended to defrag SSDs.

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Uninstall https://www.glarysoft.com/kb/uninstall/ Tue, 21 Nov 2023 09:35:34 +0000 https://www.glarysoft.com/kb/?p=1104
To remove a Glarysoft program from your computer, you can uninstall it using one of two methods: through the Control Panel or Settings.

Method 1: Uninstall via the Control Panel

1. Open the Start menu and click on Control Panel (you can type “Control Panel” in the search box).

2. Within the Control Panel, locate and click on the “Uninstall a program” option. This will take you to the “Programs and Features” section.

3. Find the Glarysoft Program that you want to uninstall in the list of installed programs. Right-click on it and select the “Uninstall/Change” or “Uninstall” button.

4. Follow the on-screen instructions that appear to complete the uninstallation process.

Method 2: Uninstall via the Settings

1. Open the Start menu and click on Settings, select Apps.

2. In the list of Apps & features, find the Glarysoft Program that you want to uninstall. Click on the “Uninstall ” button.

3. Follow the on-screen instructions that appear to complete the uninstallation process.

By following these steps, you will be able to uninstall a Glarysoft Program from your computer successfully.

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